shoes

FAQ

Q: How long does it take to ship?

Answer: 7-14 days.

If your order does not arrive after the estimated delivery time, please contact customer service at afterservice12@outlook.com.

(This policy excludes errors made by the customer when entering shipping information for an order or failure to deliver a package.

Q: Can I use cash on delivery?

A: Yes, there is.

Q: How much does shipping cost?

Answer: Free shipping

Q: Where are the products shipped from?

A: We have distribution centers across Asia in Kuala Lumpur, Manila, Taipei, and Hong Kong.

Q: Can I get a refund?

A: Yes, within 14 days of purchase. Products must be returned in undamaged condition and in their original packaging.

Q: Is the quality guaranteed?

A: Yes, 100% guaranteed. If you are not satisfied with your product, please see our return policy.

Q: How do I get a tracking number?

A: We will notify you of the tracking number after the item is shipped.