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Q: How long does it take to ship?

Answer: 7-14 days.

If your order does not arrive after the estimated delivery time, please contact customer service at

(This policy excludes errors made by the customer when entering shipping information for an order or failure to deliver a package.

Q: Can I use cash on delivery?

A: Yes, there is.

Q: How much does shipping cost?

Answer: Free shipping

Q: Where are the products shipped from?

A: We have distribution centers across Asia in Kuala Lumpur, Manila, Taipei, and Hong Kong.

Q: Can I get a refund?

A: Yes, within 14 days of purchase. Products must be returned in undamaged condition and in their original packaging.

Q: Is the quality guaranteed?

A: Yes, 100% guaranteed. If you are not satisfied with your product, please see our return policy.

Q: How do I get a tracking number?

A: We will notify you of the tracking number after the item is shipped.