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Q: How long is the shipping?

A: 7-14 days. 

If your order hasn't arrived in the estimated delivery times, please contact our support team at

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Q: Do you accept Cash On Delivery?

A: Yes, we have.

Q: How much is the shipping cost? 

A: Free shipping 

Q: Where will my items ship from?

A: We have distribution centers throughout Asia in Kuala Lumpur, Manila, Taipei and Hong Kong.

Q: Can I get a refund? 

A: Yes within 14 days of purchase. The product must be sent back in its original package and intact. 

Q: Is the Quality Guaranteed?

A: Yes 100% guaranteed! If you are not satisfied with your product, please check out the refund policy.

Q: How can I get my tracking number?

A: Tracking numbers will be provided after we shipped the item.